DKS1710 died and works again...

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KOSTAS
Newbie
Posts: 1
Joined: 25 Nov 2017, 14:03

25 Nov 2017, 19:17

Our DKS 1710 stops printing in the middle of a job. The screen looks fine and it sounds fine but it just stops printing.
I have to shut down the computer, shut down the DKS, wait a minute and turn it back on. Then it will print again.
This used to happen once a year but now it happens several times a week and the blank right side condition just started recently.
I've noticed that the problem seems to occur when I copy a job (3-4GB) to the DKS computer (spoolin1), but it also happens intermittently.
Any suggestions?
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KEDRED
Newbie
Posts: 10
Joined: 16 Nov 2017, 16:29

28 Nov 2017, 13:41

Purge archive.
The thing is all files you have printed stored in the archive and the huge number of old files slows the lab's brains.
Also log there as administrator and clear the "pendrive list".
Do it once a year at least.
Kosta
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