MS13 won't start

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Posts: 1
Joined: 22 Jul 2019, 12:11

22 Jul 2019, 12:41

Fellow FujiFilm Friends,

I have installed MS13 (Lan Spool Software) on our FEII-FRONTEND following the guide in the MS13 manual.
However, it does not appear to start properly. MS01 is working properly.

The DI SimplePrint icon does not appear on the launcher bar, nor can I access the admin dialog to enter any settings. Windows Task Manager, however, does show SimIn.exe to be running.
After a while, there is a message saying 'initializing...' and clicking the message will produce 'program not responding'. I have also seen a message saying 'Default ini cannot be found.

FEII-FRONTEND specs: Core2Duo 2,66 GHz, 4Gb RAM, Win7/32bits, SP1; MS01 version 4.2; MS13 version 2.0-0E-011 W7.

Job creation on client PCs appears to be working, i.e. jobs end up in the C8Spool directory including the 'condition' and 'end' text files.

Any help or suggestions would be appreciated. I think it might also help if anybody could send me (or post) a working Default.ini from a similar setup and tell me its location.

Thanks in advance.
Posts: 1
Joined: 21 Jun 2019, 19:35

30 Jul 2019, 18:28

Reinstall the program. Install run without running MS software. Output device - PicSRGB. in the settings of formats check the item - optional software for all used formats.
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